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Customer Service Hours

US and Canada (English):
Monday – Friday: 9 AM – 9 PM EST
Saturday + Sunday: 10 AM – 7PM EST

Canada (French):
Monday – Friday: 9AM – 5:30PM EST

 The Cync Support Department will be closed the following days:

  • June 29th: 3:00 PM – 9:00 PM EST
  • Fourth of July Weekend: July 2nd – 4th  

Please view our Cync Support Center for articles regarding the Cync app and smart devices for immediate assistance.