Cync Warranty

Limited Warranty: Guaranteed to last 3 years based on rated life at 3 hours per day at 120V. (Valid only in U.S.A., Canada)

If this bulb or light strip does not last for 3 years (based on 3 hours per day / 7 days per week), please reach out to https://www.gelighting.com/smart-home/contact and return bulb, proof of purchase and your name and address to GE Lighting, a Savant company, Product Service Dept., 1975 Noble Road, Cleveland, OH 44112 for a replacement.  BULB OR LIGHT STRIP REPLACEMENT IS SAVANT TECHNOLOGY LLC’S SOLE WARRANTY OBLIGATION, AND INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED. THIS WARRANTY DOES NOT COVER THE COST OF INSTALLATION, REMOVAL OR REINSTALLATION, OR DAMAGE RESULTING FROM MISUSE, ABUSE, OR DAMAGE FROM IMPROPER WIRING OR INSTALLATION.  YOU ARE SOLELY RESPONSIBLE FOR (AND SAVANT TECHNOLOGY LLC DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.  This warranty gives you specific legal rights and you may also have other rights which vary from location to location.

2 Year Limited Warranty (Valid only in U.S.A., Canada.)

Savant Technology LLC will replace any unit that is defective in materials or manufacture within two years after purchase.  For warranty service, please reach out to https://www.gelighting.com/smart-home/contact and return device, proof of purchase and your name and address to GE Lighting, a Savant company, Product Service Dept., 1975 Noble Road, Cleveland, OH 44112.  DEVICE REPLACEMENT IS SAVANT TECHNOLOGY LLC’S SOLE WARRANTY OBLIGATION, AND THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO TWO YEARS FROM PURCHASE. THIS WARRANTY DOES NOT COVER THE COST OF INSTALLATION, REMOVAL OR REINSTALLATION, OR DAMAGE RESULTING FROM MISUSE, ABUSE, OR DAMAGE FROM IMPROPER WIRING OR INSTALLATION.  YOU ARE SOLELY RESPONSIBLE FOR (AND SAVANT TECHNOLOGY LLC DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED.   Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.  This warranty gives you specific legal rights and you may also have other rights which vary from location to location.

Limited Warranty: Guaranteed to last 5 years.* (Valid only in U.S.A., Canada.)

If this fixture does not last 5 years* when used in accordance with the caution notice in residential applications, please reach out to https://www.gelighting.com/smart-home/contact and return fixture, proof of purchase and your name and address to GE Lighting, a Savant company, Product Service Dept. 1975 Noble Road, Cleveland, OH 44112 for replacement. DEVICE REPLACEMENT IS SAVANT TECHNOLOGY LLC’S SOLE WARRANTY OBLIGATION, AND THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO TWO YEARS FROM PURCHASE. THIS WARRANTY DOES NOT COVER THE COST OF INSTALLATION, REMOVAL OR REINSTALLATION, OR DAMAGE RESULTING FROM MISUSE, ABUSE, OR DAMAGE FROM IMPROPER WIRING OR INSTALLATION.  YOU ARE SOLELY RESPONSIBLE FOR (AND SAVANT TECHNOLOGY LLC DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from location to location.

*Fixture warranty period is five years unless a shorter warranty period is stated on the fixture product packaging.