Please contact:
GE One Stop
1-800-431-7867
7:00am - 7:00pm EST, Monday-Friday
You will receive a prompt asking for a 3-digit group number. If you do not have a group number, just wait on the line and a representative will answer your call.
2. Where can I buy a GE light meter?
Light meters can be purchased through any local lighting distributor. We currently make model 217 (21475). This model can measure from 10-1000 footcandles, and carries a 1-year warranty.
For calibration of GE light meters, we're currently unable to find a cost-effective source for light meter repair and calibration.
3. Where can I find LED (light emitting diode) products?
For general lighting LED products, try our Cove Lighting.
For specialty LED products, like those used in traffic signals, signs, and other specialty applications, see GE Lumination.
4. What should I do if I have a defective lamp?
We're sorry if you've encountered a problem with one of our lighting products. We strive to deliver the highest quality products available. For the quickest and most effective service, please return the product to the lighting distributor or retailer where it was purchased. They will be able to provide you with an immediate solution. If you have a problem that prevents you from returning the product to the point of purchase, please contact us.
5. Where can I find information about GE holiday lights?
If you think you have a defective holiday light set, please return it to the retailer where it was purchased for the quickest and most effective service.
GE holiday light sets and holiday replacement bulbs are available from Santa's Best Craft, which has a licensing agreement with GE to make and distribute all GE holiday lights. From their web site, SantasBest.com, you can get instructions on replacing fuses and bulbs, get live online help from a customer service representative, send them e-mail, and more. You can also call Santa's Best Craft toll-free at 1-877-398-7337 Monday through Friday from 8:00 a.m. to 6:00 p.m. US Central Time. (Hours may be extended during the holiday season.)