If you are an Agent and/or require information
on GE Fixtures or Controls:
If you have an inquiry related to GE Lighting
products in your home:
(US & Canada only)
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GE One Stop at 1-800-431-7867
7:00am - 7:00pm EST, Monday-Friday
You will receive a prompt asking for a 3-digit group number. If you do not have a group number, just wait on the line and a representative will answer your call.
For general lighting LED products, visit the LED area of our website.
We're sorry if you've encountered a problem with one of our lighting products. We strive to deliver the highest quality products available. For the quickest and most effective service, please return the product to the lighting distributor or retailer where it was purchased. They will be able to provide you with an immediate solution. If you have a problem that prevents you from returning the product to the point of purchase, please contact us.
If you think you have a defective holiday light set, please return it to the retailer where it was purchased for the quickest and most effective service.
GE holiday light sets and holiday replacement bulbs are available from Nicolas Holiday, Inc., which has a licensing agreement with GE to make and distribute all GE holiday lights. From their website, www.geholidaylighting.com, you can get instructions on replacing fuses and bulbs, get live online help from a customer service representative, send them e-mail, and more. You can also call toll-free at 1-877-398-7337 Monday through Friday from 8:00 a.m. to 8:00 p.m. (EST). (Hours may be extended during the holiday season.)